FAQs

1 If the event is cancelled will I get a refund?

In the unlikely event that RBC Race for the Kids Ottawa is cancelled due to weather conditions all participants who paid their registration fee will be issued a tax receipt for the amount paid. No refund will be issued. Registration fees are converted to a donation. Participants will still receive all earned fundraising prizes.

2 How are the race times determined for the 10K and 5K trail runs?

Race times will be determined based on the mat time. Meaning, when a runner crosses the mat at the start line, the chip time will begin.

3 Will RBC Race for the Kids be cancelled due to rain?

RBC Race for the Kids Ottawa will take place rain or shine. If the forecast suggests inclement weather, don't forget to pack your rain jacket! Please check our Twitter (@CHEO) and Facebook Event page for updates.

4 When is the RBC Race for the Kids Ottawa Event?

The RBC Race for the Kids is being held on Sunday, September 27, 2020.

5 Where is the RBC Race for the Kids Event being held? Is there parking?

The event is being held at Wesley Clover Parks located at 401 Corkstown Road. Yes, onsite parking is free and located at the east entrance (closest entrance to Moodie Drive). Find out how to get to Wesley Clover Parks.

6 Will the registration fee be waived if a participant fundraises the amount required for registration?

Yes, if you register as a fundraiser, your registration fee will be waived once you have raised the required amount, $100 for adults and $50 for youth. Should you fall short of the fundraising minimum, you will pay the full fee of $60 for adults and $25 for youth. If you choose to pay the registration fee when you register and then decide to fundraise, we cannot refund your registration fee or issue a tax receipt. Late registration is available for $60 during bib pick up. Children five years and younger are free, but are still required to register. To view registration fees please click here.

7 What is the start time for each event?

The start times for each event are as follows: 10K – 8 a.m. (timed event) 5K – 9 a.m. (timed event) 3K – 9:30 a.m. (event not timed) 2K – 9:45 a.m. (event not timed)

8 What happens to the proceeds?

Proceeds from the RBC Race for the Kids will help strengthen CHEO’s mental health programs and services. Making it possible for staff to see more kids more quickly, improve emergency care, re-establish dedicated mental health beds for young children and help parents and caregivers find the right services at the right time. Click here to learn more

9 What do I need to bring to registration and bib pick-up?

To register for the event you will need to bring your signed registration/pledge form, photo identification, and any cheque or cash pledges you have collected. Remember: if you are under 18, your parent or guardian needs to sign your registration/pledge form.

10 Do I need to pick up my bib before the event?

We encourage you to pick up your bib before September 27 to beat the line-ups on event day. If you pick up your bib early you can go straight to the start line on event day. At registration and bib pick-up you can also submit any cash pledges you have raised and collect any eligible fundraising prizes. View race kit pick-up times.

11 When will my off-line donors receive their tax receipt?

Tax receipts will be issued within 90 days of the event. Please note that only donations for $20 or more are eligible for a tax receipt.

12 I have just registered. How can I change teams?

We’ll do it for you. Email us your name, the name of your existing team and the name of the team you would like to be on. Alternatively, call (613) 737-2788.

13 I just made a pledge but I can’t tell if it went through. Could you check the donation?

Yes. Email us your name and the amount of your donation. Alternatively, call (613) 737-2788.

14 I have registered twice – could you delete my extra registration?

Yes. Email us your request. Alternatively, call (613) 737-2788.

15 Do we all have to do the same route?

No. Every participant should choose a route they can comfortably complete by 12:15 p.m.

16 Do I need to register all my children?

Yes, all children who are participating on any of the three routes must be registered separately. Since this is a fundraiser, we encourage all family members to register and collect pledges together to help us go further for youth mental health at CHEO. Children five years and younger are free, but are still required to register.

17 Are strollers welcome?

Yes, strollers are welcome on the 2K Family Fun Run. There will be two different 2K courses, an accessible route on packed gravel paths, or an all-terrain route through wooded trails and grass fields.There will also be nursing and changing stations available on-site.

18 Are there accessible activities?

Yes, the 2K accessible route takes place on an accessible route on packed gravel paths. Families will also find fully accessible activities in the RBC Family Fun Zone. Click here for a list of activities.

19 Can I bring my dog?

Yes. But we ask that you please keep your dog on a leash, stay at the back of the pack and remember to stoop and scoop up after your pet.

20 I would like to register but don’t have a credit card.

We accept both cash and personal cheques made out to “RBC Race for the Kids Ottawa – In Trust.” You can also register by calling (613) 737-2780 and we will direct your call.

21 I would like to make a donation but don’t want to do it online.

We accept both cash and personal cheques made out to “RBC Race for the Kids Ottawa – In Trust”. You can also donate by calling (613) 737-2780 and we will direct your call.

22 I would like to volunteer.

We would love to have you on board. Please check out the volunteer positions available and then sign up online.

23 How much does it cost to enter?

Registration fees for adults are as follows:

Before August 1 - $40
August 1 to September 26 - $45
On event day - $60

Adults may choose to waive the registration fee by fundraising a minimum of $100 prior to event start.

Registration fees for youth 17 and under are as follows:

Before Aug 1 - $20
Aug 1 to September 27- $25

Youth may choose to waive the registration fee by fundraising a minimum of $50 prior to event start.

Children five years and younger are free, but are still required to register. Important Note! Paid registration fees are non-refundable nor are they transferable to a donation.

24 How many people can be on a team?

There is no limit on the number of members any team can have, but the minimum number is five.

25 I didn’t get a receipt – or I lost it – could you send me a new one?